About

We are defining the new era of device circularity

Through AI automation, we turn complex device journeys into seamless, instant experiences — helping the mobile market move toward true 1-for-1 circularity.

Trusted by leading brands across the world
iStorm
e&
COSMOTE Telekom
Xiaomi
Samsung
Orange
T-Mobile
iStorm
e&
COSMOTE Telekom
Xiaomi
Samsung
Orange
T-Mobile

Defining the new era of device circularity

2020Founded
7Markets

Led by a visionary team, we’re on a mission to help the mobile market move toward true 1-for-1 circularity — where every new device sold brings another back into the system, ready to be reused.

Headquartered in London and Athens, Pandas works with leading operators, retailers, and partners across multiple markets.

Telekom Green Future Best Practice Award 2025
Awards · 2025Pandas wins Telekom Green Future Best Practice Award 2025
Learn more
Fanis Koutouvelis, Founder & CEO
Our mobile devices are the most personal and powerful assets we own. Pandas exists to make caring for them effortless — whether trading in, protecting, or repairing. Through AI, we turn complex device journeys into seamless, instant experiences, delivering speed, trust, and simplicity to every customer.
Fanis KoutouvelisFounder & CEO

What sets the Pandas solution apart

AI-First

Camera-based grading without human bias

Vision AI evaluates device condition instantly through any camera — eliminating inconsistency and liability of manual grading. Zero discrepancies between channels.

End-to-End

One platform, every device program

From trade-in and protection to warranty and aftercare, Pandas covers the complete device lifecycle. One integration, every journey, any channel.

Rapid Deployment

Live in days, not months

Pandas programs launch in days. A no-code Workflow Designer lets your team compose, customize, and publish device experiences without engineering effort.

Enterprise-Ready

Secure, compliant, vendor-agnostic

Immutable audit trails, PII separation, GDPR/ISO 27001/SOC 2 compliance. Plugs into any buyer, insurer, or repair provider. No lock-in.

Backed by world-class investors and pioneers

Claure GroupMarcelo Claure — early investor in Facebook, Twitter, Airbnb. Former CEO SoftBank International & Sprint.
DST GlobalGlobal technology investment firm backing defining technology companies worldwide.
LatscoStrategic investor backing Pandas' global expansion.
Angel investors
Marcelo Claure
Marcelo ClaureClaure Group
Marni Walden
Marni WaldenFormer COO, Verizon
Paolo Dal Pino
Paolo Dal PinoFormer CEO, TIM
Laurel Bowden
Laurel BowdenPartner, 83North
Ken Campbell
Ken CampbellCEO, Play

Meet who’s leading Pandas

Fanis Koutouvelis
Fanis Koutouvelis
Founder & CEO
Marni Walden
Marni Walden
Board Member
Pascal Coenen
Pascal Coenen
Head of Sales
Nikos Tzamos
Nikos Tzamos
CTO
Alkis Choidas
Alkis Choidas
COO
Panos Dareios
Panos Dareios
Head of Product