For the purposes of the applicable legislation, Controller shall mean the company under the name "GREEN PANDA SINGLE-MEMBER PRIVATE COMPANY" having its registered office at 20 Charitos Street, P.C. 10675, Athens with GCR No 150229702000 (hereinafter referred to as "our company", "we", "our", "ours", “Green Panda”, “Pandas”) which shall define the purposes and means of processing your personal data, and with this policy, our purpose is to provide you with the most information possible regarding any form of processing of your personal data (e.g. collection, storage, etc.) as well as to inform you of your rights.
We also invite you to read the General Terms and Conditions of use of www.pandas.io/terms because they also contain important privacy and security indications adopted by this website.
1. WHICH CATEGORIES OF DATA WE COLLECT AND FOR WHICH PURPOSES
When you visit or browse our website and if you decide to complete the process of evaluating your electronic device for a final offer, we collect the following identification data:
Your email is collected directly from you in order to receive the relevant financial offer upon review of your electronic device. It is also collected for identification purposes and any communication with you at the pre-contractual and/or contractual stage for the best delivery of our services, as well as for the assessment of any complaints and/or requests you may submit at a later date. In addition, your adequate identification also serves your protection against fraudulent third-party behavior. With your consent, we use your data to send you newsletters, marketing promotion, for commercial purposes.
- Your postal code, postal address, full name, mobile phone number, email. The above information is collected directly by you in order to use the “scooter” service offered by us, i.e. to determine whether our network serves the location you stated in order for our representative to visit you, evaluate your electronic device in person and provide you with the relevant financial offer.
Moreover, as you interact with the site, we may automatically collect technical information on your equipment, browsing processes, IP (Internet Protocol) address, etc. We collect this information through cookies, server logs, and other similar technologies.
Finally, we would like to inform you that we collect information that you provide when using the services offered through our website, such as the type, model and characteristics of your device. This data is collected for the sole purpose of serving you best, that is to say, providing the best value for money after your device has been evaluated on the basis of that information.
By using our website, even if you do not use our services, you are responsible for declaring that you understand and accept these terms and conditions without reservation.
2. TRANSMISSION OF YOUR PERSONAL DATA TO THIRD PARTIES
Our company may transmit your data strictly to our necessary personnel, who are bound by a relevant obligation of confidentiality as well as to our partner companies or third party service providers, who process your data as Processors on behalf and in accordance with our orders.
Our personnel or our business partners process your data solely for the purpose of providing the services offered by us. Our partner enterprises are always selected on the basis of, among other things, the high degree of protection they provide regarding the security of personal data.
Third-party service providers are companies that are responsible for managing, maintaining and developing the technical features of our website and our servers in general, as well as for hosting, managing and maintaining your data (hosting platforms/servers) or by providing appropriate support software for flexible use of our website. Companies providing such services have been carefully selected and have experienced, competent and reliable staff and operate on the basis of all relevant requirements, specifications and rules set by the existing legislative framework.
The Processors have agreed and contractually committed to our Company to maintain a duty of confidentiality, to not share your data with third parties without our Company's permission, to process your data solely for the agreed processing purposes, to take appropriate technical and organizational security measures and generally to comply with the legal provisions on the protection of personal data in order to maintain a high level of data security.
Please contact us by sending an email to oi.sadnap@tcatnoc, if you want to receive a complete list of partner enterprises.
We reserve the right to share your personal data in cases where such disclosure is required by law or imposed by other competent supervisory, monitoring, independent, judicial, public and/or other authorities or is required for purposes prescribed by law, for which the individual's consent is not required (e.g. contribution to the prevention or investigation of fraud, to protect our legitimate interests and/or our property, etc.). .
There is a possibility that our company processes personal data of third parties, which are transmitted directly to us by the users/visitors to our website, such as when the user/guest entering the email or other identification information is different from the owner of the electronic device being evaluated.
3. RETENTION PERIOD OF DATA KEPT BY US
The retention period that we keep your personal data depends on the time required in order to provide you with the services you have selected (including but not limited to receiving an offer for your electronic device) and any relevant legitimate business purpose. Generally, when your personal data is no longer needed for legitimate business purposes or reasons, your personal data will be securely deleted and destroyed and/or can be anonymised in a shorter time to make them unidentifiable with your person.
Especially for the personal data we collect based on your consent, these are kept for as long as the relevant consent has been given or until its revocation if this occurs earlier.
Otherwise, and exceptionally, we may retain your personal data for a longer period of time for the purpose of complying with our legitimate interests as defined above (e.g. prevention or repression of crimes) or with any other legal obligation upon request by competent public authorities.
4. HOW WE PROTECT YOUR DATA/SECURITY MEASURES
However, we cannot guarantee that the ATOMs adopted to protect the website, data transfer and information to the website in general, limit or exclude any risk of unauthorized access or dissemination of data through user/guest devices: we advise you to ensure that your computer is equipped with the appropriate software to protect the online data transfer, both incoming and outgoing (such as updated antivirus systems) and that your Internet service provider has also adopted appropriate security measures to protect the transmission of personal data over the Internet (such as firewall and antispamming filters).
5. YOUR RIGHTS
You have the right, at any time, to access your personal data, details and information that yourself have disclosed to our business (right of access).
You have the right to request the updating, correction and modification of your personal data (right of correction).
You have the right to request the deletion and permanent elimination of your personal data in whole or in part (right of deletion) (if e.g. the data are no longer necessary for the purposes for which they were collected, etc.).
You have the right to request the conversion into an anonymous form or blocking of your personal data used, including data that is considered unnecessary for the purposes for which the data were collected or subsequently processed (right to restrict processing).
You have the right to request that your personal data be transferred to another data controller in a secure manner (right to portability).
In any case, you have the right to object in whole or in part (right to object) to any further processing other than those expressly mentioned above.
You may freely exercise your rights at any time by sending a written request to our company at oi.sadnap@opd and/or by sending a registered letter to 20 Charitos st., P.C. 10675, Athens, and we will respond immediately to your request.
We strive to respond to all legitimate user/visitor requests within one month from the date of submission thereof. Occasionally it may take longer than a month, taking into account the complexity of your request and the number of requests. In this case, we will notify you and inform you accordingly. However, in the event that your request is manifestly unfounded, excessive or repetitive, we can either impose a reasonable charge, which we will inform you of, or refuse to respond to your request.
If you believe that your rights are being infringed in any way, you can also submit a complaint to the competent Supervisory Authority:
Hellenic Data Protection Authority
Postal Address: 1-3 Kifissias Avenue, P.C. 115 23, Athens
Call Center: +30-210 6475600
Fax: +30-210 6475628
7. CONTACT US
GREEN PANDA SINGLE-MEMBER PRIVATE COMPANY
20 Charitos Street, P.C. 10675, Athens
General Commercial Registry Number 150229702000
Data Protection Officer: