Claim validation experience
Claim Validation

Real time, AI-powered
device validation.

Reducing NFF cases and saving thousands of manual work hours.

Trusted by leading operators and retailers
iStorm
e&
COSMOTE Telekom
Xiaomi
Samsung
Orange
T-Mobile
iStorm
e&
COSMOTE Telekom
Xiaomi
Samsung
Orange
T-Mobile

Validating protection claims is still a manual, slow, and costly process. It frustrates customers, ties up staff, and leaves businesses exposed to errors or unnecessary payouts.

Claim validation taking days to complete
No-fault-found (NFF) cases drive unnecessary costs and disputes
Staff spends thousands of hours on repetitive claim reviews
Claim volumes can't scale without creating bottlenecks
Omnichannel claim submission and validation

Omnichannel claim submission and validation

Customers can submit and verify claims online, through a web app, or in-store with a seamless, consistent experience everywhere.

Real-time eligibility confirmation

Real-time eligibility confirmation

Claims validated instantly, removing manual staff checks, saving thousands of work hours while improving satisfaction.

AI-powered claim validation

Automated grading verifies issues with high precision, reducing errors and unnecessary payouts through objective assessment.

Comprehensive audit trail

Comprehensive audit trail

Each claim automatically documented with diagnostics, images, and timestamps for complete traceability and accountability.

Built to scale

Built to scale

Platform handles high claim volumes and multi-market operations while maintaining accuracy and reliability at enterprise scale.

Autonomous CX

Autonomous CX

Automates grading in minutes, eliminating queues and freeing team time for selling and customer relationships.

Explore the full Pandas suite

Vision AI

AI grading with specialist agents for every device component.

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Pandas Engine

Hardware grading stations that bring AI accuracy to the point of collection.

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Business Intelligence

Real-time market data, pricing signals, and device value benchmarks.

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Product Passport

A digital identity for every device, tracking history from first sale to final resale.

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Configurator

Customise grading criteria, pricing rules, and workflow logic in minutes.

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SmartPath

Automated trade-in routing that connects every programme, buyer, and seller.

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From the operators running
KYD in production.

Mustapha Rahem

"Integrating the Pandas technology has allowed us to move to a zero discrepancy concept with our buyers. The grading accuracy and automation we've introduced have been key in driving trade-in performance."

Mustapha RahemHead of B2C, Orange
Mustapha Rahem

"Integrating the Pandas technology has allowed us to move to a zero discrepancy concept with our buyers. The grading accuracy and automation we've introduced have been key in driving trade-in performance."

Mustapha RahemHead of B2C, Orange
Gael Brouard

"Pandas is the most advanced and reliable AI diagnostic solution, bringing real disruption to the trade-in sector. This partnership enables us to retain long-time clients and win new ones, thanks to a dedicated team fully aligned with our values."

Gael BrouardCEO, CompaRecycle

Stop guessing.
Know your devices.

Book a 30-minute demo. See device intelligence in real time.

Book a demo